Privacy Policy

This Privacy Policy explains what information Cores N Threads collects when you use our website, why we collect it, and how it's used and protected.

Information We Collect

When you browse our site, create an account, place an order, or contact us, we may collect:

• Contact details — name, phone number, email address, and delivery address.
• Order details — items purchased, order value, and order history.
• Account information — if you create an account, your login details and saved addresses.
• Communications — messages you send us via WhatsApp, email, or our contact form.
• Technical data — basic browsing information such as pages visited and device/browser type, used to keep the site working properly and secure.

How We Use Your Information

• To process and deliver your orders, and to contact you about them.
• To respond to questions, support requests, and warranty or return claims.
• To send order confirmations, delivery updates, and — only if you've opted in — occasional updates about new stock or offers.
• To improve our website, catalog, and customer experience.
• To meet our legal and accounting obligations.

We do not sell your personal information to third parties, and we don't use it for anything beyond running and improving our store and serving you as a customer.

Payment Information

We do not store your full bank, card, or mobile wallet details on our servers. Payments made by bank transfer, EasyPaisa, or JazzCash are handled directly through your bank or wallet provider — we only receive confirmation that a payment was made, along with the reference details needed to match it to your order.

Cookies

Our website uses cookies and similar technologies to keep your cart working correctly as you browse, remember your preferences, and understand how the site is used so we can improve it. You can disable cookies in your browser settings, though some parts of the site — like the shopping cart — may not work properly without them.

Sharing Your Information

We share information only where necessary to fulfil your order or run our business, including with:

• Courier partners, to deliver your order to the address you provide.
• Payment processors and banks, to confirm and process payments.
• Service providers who help us run our website, such as hosting and email delivery, under obligations to keep your data secure.
• Where required by law or to protect our legal rights.

Data Retention & Security

We keep your information for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or dispute-resolution requirements. We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

Your Rights

You can ask us at any time to see what personal information we hold about you, correct inaccurate details, or delete your account and associated data (subject to any records we're legally required to keep, such as order/invoice history). Contact us using the details below to make any such request.

Children's Privacy

Our website is intended for adults purchasing computer hardware. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time as our practices or applicable laws change. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, reach out to us: